Terms and Conditions

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1. Health Guarantee

The bird is sold in good health to the best of the seller’s knowledge. A vet check within 48–72 hours of purchase is required to validate any health guarantee.  If the bird is found to have a life-threatening condition, a refund or replacement may be offered.

2. SEXING -  No sexing guarantees. We do not Sex our birds. No Guarantee for male or female birds. 

3. Deposit Policy - A non-refundable deposit of 25% will be required to hold all birds. The remaining balance is due before or at the time of pickup.  

4.  Weaning: No birds will be sold until fully weaned.  No exceptions. 

Pickup Policy

• No Shipping: We do not offer shipping. All birds must be picked up in person at our shop.
   
• Appointments Required: Pickups are by appointment only, scheduled in advance.
   
• Missed Appointments: If you fail to appear at your scheduled pickup time without providing at least 24 hours' notice, your deposit will be forfeited.
   
• Courtesy Reschedule: One courtesy reschedule is allowed if notice is given. The bird must then be picked up within 3 days of the original appointment.
   
• Failure to Pick Up After Reschedule: If the bird is not picked up within that 3-day window, your deposit will be forfeited and the bird may be offered to the next available buyer.

Refund Eligibility - Refunds are only provided if the bird is proven unfit or sick at the time of sale, with documented proof from a licensed avian vet within 48–72 hours.

 Non-Refundable Situations

• Injury or illness caused after pickup/delivery due to improper care or environment.
• No refunds for buyer’s remorse, allergies, incompatibility with other pets, or change of mind.
• Delay in vet check beyond the stated window (usually 48–72 hours).
• Failure to follow care guidelines provided by the seller.